1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. A violation of any of the Terms will result in the termination of your access to our services.

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2. General Conditions

We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without written permission from us.

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3. Product Accuracy & Information

We strive to display product images and colors as accurately as possible, but we can’t guarantee your device's screen will show them perfectly. Product descriptions and availability are subject to change without notice.

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4. Shipping & Delivery

We ship most products (cards, calendars, 5x7 and 8x10 prints, and gifts) from our Las Vegas studio. Larger 11x14 prints ship from our printing partner in California. Orders ship within 3–5 business days via USPS Ground Advantage, which typically takes 3–8 business days. Once shipped, we are not responsible for carrier delays caused by weather, holidays, or other unforeseen issues.

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5. Returns & Exchanges

To request a return, contact us within 14 days of receiving your item with your order number and reason for return. Items must be unused, unopened, and in original packaging to qualify. We do not refund shipping costs. Refunds are issued only after the item is returned in its original condition.

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Non-returnable items include:

• Sale items (final sale)

• Gift cards

• Digital downloads

• Personalized or custom products

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Exchanges are offered for damaged or defective items. Please provide a photo of the damage, and we will send a replacement or provide return instructions if needed.

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Gift returns may be issued as store credit.

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For full details, see our Refund Policy.

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6. Prices & Changes

Prices are subject to change without notice. We may discontinue or change products at any time. We are not liable for any price changes, suspensions, or discontinuation of products.

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7. Account Accuracy

You agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or limit orders, especially if we suspect the order was placed by resellers or distributors.

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8. Optional Tools & Third-Party Links

We may offer access to third-party tools or links. We are not responsible for their content, accuracy, or policies. Your use of those tools or websites is at your own risk.

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9. User Comments & Feedback

By submitting any feedback or ideas to us (email, forms, social media), you agree we may use them freely in any medium without compensation or obligation. You agree not to submit content that violates any rights, is unlawful, abusive, or contains malware.

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10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

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11. Prohibited Uses

You may not use our website or products for:

• Illegal or harmful purposes

• Violating intellectual property rights

• Harassment or discrimination

• Uploading malicious code or viruses

• Interfering with website functionality or security

We reserve the right to terminate your use of the site for violations.

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12. Limitation of Liability

We do not guarantee uninterrupted or error-free service. All products and services are provided "as is" and "as available." We are not liable for any direct, indirect, or consequential damages resulting from use of our website or products.

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13. Indemnification

You agree to indemnify and hold harmless Sandra Eide Studio and our affiliates from any claims or demands due to your breach of these Terms or your violation of any law or rights of a third party.

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14. Severability

If any part of these Terms is determined to be unlawful or unenforceable, it shall not affect the enforceability of the remaining provisions.

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15. Termination

These Terms are effective unless terminated by either you or us. We may terminate your access at any time if we suspect a violation of the Terms.

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16. Entire Agreement

These Terms, along with our policies, constitute the full agreement between you and Sandra Eide Studio. Any previous agreements or understandings are superseded.

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17. Governing Law

These Terms are governed by the laws of the United States.

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18. Changes to Terms

You can review the latest version of the Terms of Service at any time here. We reserve the right to update or replace any part of these Terms. Continued use of the site after changes constitutes acceptance.

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19. Contact Information

Questions about the Terms of Service should be sent to:
📧 hello@sandraeidestudio.com