FAQ
Frequently asked questions
- 01
Card Sets, Stationary & Gift Products, and 5x7 inch & 8x10 inch Art Prints ship directly from my Las Vegas, Nevada Studio.
11x14 inch prints and larger sizes are printed and shipped by my trusted printing partner LumaPrints.
- 02
Orders are processed and shipped within 3–5 business days.
If your order includes a preorder item, the entire order will ship together once the preorder item is ready.
We typically ship in batches once or twice a week, so some orders might ship sooner.
- 03
All orders are sent via USPS Ground Advantage with tracking. This service typically takes 3–8 business days after processing.
Your items will arrive safely in rigid mailers or boxes depending on the product size.
Free domestic shipping is available for all orders over $50.
We currently ship only within the 50 U.S. states.
Please note: We are not responsible for delays caused by USPS due to weather, holidays, or other carrier issues. - 04
We want you to be happy with your purchase! If you need to return something, please contact us within 7 days of receiving your order and include:
Your order number
The reason for return
To be eligible for a return:
Items must be unused, unopened, and in their original packaging
We do not refund shipping costs
Refunds are processed after we receive the item in original condition
If you're unsure about anything before ordering, feel free to contact us!
Final Sale & Non-Returnable Items:
Sale items are final sale and cannot be returned
The following are non-returnable:
Digital download items
Personalized or custom-made products
Exchanges:
If your item arrives damaged or defective, please send a photo of the item and your order number. We’ll send a replacement as quickly as possible.
Some damaged items may need to be returned before a replacement can be issued — if so, we’ll provide return instructions.
- 05
Not at this time — we currently only ship to addresses in the United States.